This is the bit I don't get emmz.
To get a passport you need a birth certificate. I used my original birth certificate to get my first '1 year' passport.
My birth certificate got mislaid. I bought a 'small' one from the reg office and used it to get a ten year passport a few years later. My original birth certificate turned up. I never used it, even to renew my current passport, I used my new small one.
You're telling us Seetec won't accept the small one. This means you have to go back to the registry office and buy a 'full birth certificate'. It doesn't make sense. Seetec's actions, not yours
It's making me wonder if it's a very sad way of saying, 'You haven't got the job' ?
AFAIK, they've got no reason not to accept a small birth certificate as proof of your ID.