Again this is an old post but......
I'm afraid the problems are still there, in fact I would say they have gotten worse, especially since the contract to empty the bins changed about 2 years ago round our way.
I wonder if they would empty the bins if we put out the bins as neatly[sic] as they leave them, o.k. I don't have to trudge miles to retrieve my bin but I've certainly had to walk past a couple of neighbours houses to get it back.
What people can't seem to grasp is that
In the good old days binmen teams were 8 men and a driver. 2 walked up the estate {1 either side} fetching your bins out onto the pavement, 2 teams {2 either side} emptied the bins onto the lorry and the last 2 followed taking your bins back down your path.
Your now doing at least 50% of the job for them and having to pay more for the privilege.
Also it was pointed out that disposing of batteries meant we no longer put them in the inner box of the maroon bin, we now have to put them in a bag and tie the bag to the bin handle so they can be kept separate, that's a laugh they just grab the bag and throw it in the main bin before emptying.
{I did make the council aware of this practice a while back and, as usual with a criticism, I was ignored to a man}